Dispatcher Job at Tri-City Heating and Cooling, Milford, CT

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  • Tri-City Heating and Cooling
  • Milford, CT

Job Description

Dispatcher – ServiceTitan Experience Required

Milford, CT | Full-Time | HVAC & Home Services

Tri-City Home Solutions is looking for an experienced Dispatcher to join our growing team! If you’re highly organized, tech-savvy, and already familiar with ServiceTitan , we want to hear from you.

What You’ll Do:

  • Schedule and coordinate all service calls as they come in.
  • Create work orders and assign calls using ServiceTitan.
  • Prepare the next day’s first call for each technician.
  • Maintain and update the customer database.
  • Track technician progress through GPS dispatching.
  • Monitor warranty calls .
  • Log and follow up on service recommendations.
  • Call in parts for jobs daily.
  • Answer service department phones and route calls as needed.

What We’re Looking For:

  • Previous dispatching experience.
  • Hands-on experience with ServiceTitan required.
  • Strong communication and multitasking skills.
  • A proactive, team-first attitude.
  • Excellent organizational skills and attention to detail.

What We Offer:

  • Competitive pay.
  • Steady hours with a supportive team.
  • Opportunities for growth in a thriving company.
  • A company that values its employees and treats them like family.
  • Health, dental, vision, life insurance, Simple IRA. 

Apply today and help us keep Milford’s homes running smoothly — one scheduled service call at a time.

Job Tags

Full time,

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