Headquartered in Colorado Springs, Colorado, Focus on the Family has nearly 700 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life and spreading the Gospel of Jesus Christ. The work is meaningful, the culture is rewarding, and the purpose is eternal.
The Registrar position exists to provide couples in marital crisis with a loving and compassionate point of contact as they begin the process of healing through Focus on the Family’s Hope Restored Intensives. This position requires a passion for the restoration of marriages facing significant difficulties. Registrars provide individuals with detailed information regarding marriage intensives, empathy for their circumstances, and guidance through the registration process. This position requires discernment and the ability to effectively communicate in matters of sensitivity. Essential Duties/Responsibilities: Provides the front-line voice to people inquiring about Hope Restored Intensives Answers inquiry phone calls about the Intensive Marriage Counseling experience and Weekend Getaways Responds to email and social media inquiries regarding the Intensives and Weekend Getaways Makes outbound calls to interested individuals and clients in the registration process Sets up and maintains account information Conducts sensitive interviews as part of the intensive registration process Enters detailed documentation for each inquiry, communication, and registration in the CRM database Receives and processes deposit payments for clients as they register for programs Creates reservations in the hotel management system for each intensive location Creates client files Provides clients with necessary paperwork and intensive information Ensures all procedures and standards set by management are followed Embodies empowerment, self-confidence, flexibility, faithfulness, intentionality, and a positive, “can-do” attitude in all work tasks as assigned Builds and establishes professional relationships with interested individuals to help promote and identify the appropriate program to meet client needs Other Duties/Responsibilities: Required to work from home on snow delays, early closures, or full closure days Performs other duties as assigned Managerial Breadth/Scope of Job: None Working Environment/Physical Requirements:...This is a remote position. Dream Trip Planner Work From Home (No Experience Needed) Location: Remote | Flexible Schedule About the Role Turn your love for travel into a rewarding career from home. As a Dream Trip Planner, youll help clients...
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