Job Description
Office Clerk - Creative Arts, Literature & Communication Location Tacoma, WA (West End area) :
Who We Are
Tacoma Community College is a public two-year institution that serves a diverse population of approximately 14,000 students. We embrace our identity as a community college and strongly encourage applications from candidates who recognize and honor the important role that equity, diversity, and inclusion brings to an educational community. Our stated mission is to create meaningful and relevant learning, inspire greater equity, and celebrate success in our lives and in our communities. We are recognized nationally as an Achieving the Dream "leader college," and our faculty are engaged in innovative work to improve student retention and program completion. According to the Community College Survey of Student Engagement, TCC ranks high on measures of active learning and academic challenge, thanks to our creative and scholarly faculty. We seek to recruit and retain a workforce that:
- Reflects the diversity of our community.
- Values intellectual curiosity and innovative teaching.
- Is attracted by the campus mission promoting equitable access to educational opportunities.
- Cares about student success and collaborates on strategies to facilitate success for underrepresented populations.
- Welcomes difference and models respectful interaction with others.
- Engages effectively with the community both within and outside of TCC.
Position Summary The Office Clerk provides equitable assistance to students, faculty, and staff of the TCC community through clerical support of Building F1. This position also helps maintain various processes, records, and reports throughout the Division of Creative Arts, Literature, and Communication (CALC). This role reports to the Administrative Assistant for the Dean of the CALC Division.
Essential Functions
- Provide basic clerical support to the faculty in Building F1
- Answer inquiries at the front counter, on the telephone, and through department email from prospective students, current students, and other members of the campus community
- Schedule room reservations
- Perform routine filing, document creation, prepare spreadsheets, run reports, photocopy, fax, scan and proofread documents.
- Organize and track office supply inventory and assist with preparing supply orders
- Oversee collection, organization, and distribution of the quarterly teaching schedules and office hours of F1 faculty.
- Track faculty absences, which includes notifying appropriate dean, department chair, and administrative assistant, posting notices to inform students with directions from instructors.
- Review faculty photocopy requests and process accordingly (in-house, print shop, etc.)
- Screen and distribute incoming mail.
- Maintain FERPA standards in all operations, which includes developing office procedures that ensure the confidentiality of student records.
- Assist with maintaining chair annual schedules with tracking and collection of syllabi, textbooks, and contracts.
- Perform other duties including special projects as directed.
- Provide front desk coverage at the art gallery on a needed basis.
- Provide support to the BEdA department on a needed basis.
Qualifications
Minimum Qualifications
- High School graduate or equivalent.
- Experience working in a customer service role
- Intermediate experience with Microsoft Office applications.
Conditions of Employment - Successful completion of a criminal history background check prior to employment.
The Successful Candidate Must Demonstrate - An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace.
- Ethics, integrity, and sound professional judgement.
- Excellent verbal and written communication skills and effective interpersonal skills.
- Excellent customer service skills, including building and maintaining internal/external relationships and customer satisfaction.
- Strong organizational, critical thinking, and problem-solving skills.
- Ability to be self-directed and work independently in a team environment.
- The ability to multi-task and use time management techniques to complete work within specific time periods
- The ability to consistently and accurately accomplish daily and quarterly tasks.
- A strong commitment to maintaining confidentiality with sensitive documents, communications and records.
Application Process
Complete application packages mustinclude the following:
- Tacoma Community College online application.
- Resume & cover letter.
Terms of Employment This part-time hourly temporary position is bound by the WAC 357-04-045 provisions above. Scheduled to work 17 hours per week. The shift is
Tuesday - Friday 9:00 am - 1:15 pm . Flexibility in scheduling is required to meet the needs of the program. The rate of pay for the position is $17.00 per hour. A collective bargaining agreement exists and membership in the Washington Federation of State Employees or payment of a service fee may be available upon employment. Hourly non-student employees may be eligible for a comprehensive healthcare benefits package for you and your dependents including medical, dental, and vision insurance. Life and long-term disability insurance plans and retirement benefits are also provided. Tacoma Community College values diversity and is an Equal Opportunity Employer and Educator. Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Stephen Smith, Title VII and Title IX, Building 14, 253-566-5055; Kathryn Held, Section 504 Officer, Building 7, 253-566-5328. This recruitment announcement does not reflect the entire and can be changed and or modified without notice. Tacoma Community College Human Resources 6501 S 19th St Bldg. 14, Tacoma WA 98466
Job Tags
Hourly pay, Temporary work, Part time, Shift work,