Job Description

Our Billing Co. is seeking a Training Coordinator  to join our team!

The Training Coordinator is responsible for the planning, coordination, and execution of revenue cycle training programs within the organization. This role involves working closely with trainers, participants, and various departments to ensure effective training delivery and support employee development initiatives. The ideal candidate is organized, detail-oriented, and passionate about revenue cycle and fostering a culture of continuous learning.

Essential Functions:

Role Specific Functions:

• Assists in the development and scheduling of training programs to meet organizational needs
• Coordinates logistics for training sessions, including venue selection, materials preparation, and participant registration
• Serves as the main point of contact for training participants, providing information about programs and addressing inquiries
• Monitors and tracks participant attendance and engagement during training sessions
• Supports trainers by preparing training materials and setting up necessary equipment
• Facilitates small group activities or discussions during training as needed
• Collects and analyzes participant feedback to assess training effectiveness and identify areas for improvement
• Assists in preparing reports on training outcomes and metrics
• Stays current with industry trends and best practices in training and development
• Recommends enhancements to training programs based on participant feedback and evaluation results
• Maintains records of training activities, attendance, and evaluations Assists in managing the training budget and tracking related expenses

Minimum/Preferred Qualifications:

Education:

• Bachelor’s degree in Data Science, Statistics, Business Administration, or a related field is preferred.

Work Experience

• 2+ years of experience in training coordination, human resources, or a similar role is required.
• Familiarity with adult learning principles and instructional design is a plus.

Certifications

• Relevant certifications in training and development (e.g., ATD, CPTD) are a plus.

Knowledge, Skills and Abilities:

• Excellent communication skills and interpersonal skills.
• Detail-oriented.
• Skilled in synthesizing a wealth of information.
• Exhibits excellent time management and prioritization abilities.
• Communicates effectively both one-on-one and in a group setting.
• Capable of following and providing detailed instructions both orally and through written communication.
• Extensive experience working with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access, Project).
• Experience with learning management systems (LMS).

This is a hybrid position.

Location: Buffalo, NY/ Rochester, NY/ Syracuse, NY

Our Billing Co. offers a competitive benefits package!

Pay Range: $24 to $31.25 per hour

Individual annual salaries/hourly rates will be set within job's compensation range, and will be determined by considering factors including, but not limited to market data, education, experience, qualifications, and expertise of the individual and internal equity considerations.

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