Position: Senior Service Support Analyst
Location: Raleigh, NC (27609)
Client: State of North Carolina
Duration: 12+ Months
Job Description:
We are seeking a Senior Service Support Analyst to enhance our service desk operations. This role is pivotal in maintaining service level agreements (SLAs) and providing excellent support for incidents and requests through various channels. The ideal candidate will possess strong technical skills and a customer-oriented mindset to assist a diverse user base effectively.
Key Responsibilities:
Key Technical Skills:
To Apply:
Please send your resume to jobs@eliteworkforceinc.com with the subject line "Resume Submission" for immediate attention.
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