Sage Intacct Consultant Job at Pine Services Group, Remote

NFg2aFhkNTczNmNac1NPQnlqS2xxdlhFdVE9PQ==
  • Pine Services Group
  • Remote

Job Description

Position Overview:  

The  Sage Intacct Consultant  is our client's resource for all things technical. You will work directly with our clients, setting up all phases of software implementation and servicing support tickets after clients “Go-Live.” Our consultants create, integrate, and implement data and system modules, while training clients in the use of our products. This role is highly technical but also relational, as you will support your clients from discovery to implementation to a long-term “Client for Life” technical support relationship.

Work Location:  

This is a fully remote position, with the employee primarily working out of their residential home office.

Role and Responsibilities:

  • Assist clients by successfully managing and implementing  Sage Intacct  following the prescribed implementation methodology.
  • Analyze and document system and business requirements.
  • Set up system and configure according to client requirements.
  • Develop test scripts for client's testing phase.
  • Train end-users on the  Sage Intacct
  • Make recommendations for new processes and procedures.
  • Develop reports and dashboards utilizing the  Sage Intacct
  • Set up and configure 3rd party integration tools.
  • Work closely with the sales team and other support team members to coordinate the completion of project tasks.
  • Provide regular written reports on project status for use internally and with clients.
  • Manage projects with ability to keep projects on time and on budget.
  • Provide technical support to clients as needed.
  • Provide input and contribute to the development of new processes and procedures for service delivery, including development of templates, documentation of best practices, and contribution to the knowledge base library.
  • Recognize functional capabilities and limitations for out of the box functionality as well as custom code and ISV solutions.
  • Participate in multiple engagements simultaneously while ensuring deadlines and quality expectations are being met.
  • Manage complex projects from beginning to end.
  • Research and/or escalate complex software issues to identify improvements and opportunities.
  • Work with developers and other team members to define client enhancement needs.
  • Other duties as needed/assigned.

Position Requirements  

  • 1+ years' experience with ERP software consulting/implementation, with preference given to experience with  Sage Intacct.
  • High emotional intelligence.
  • Positive “Can-Do” attitude.
  • Exceptional written and verbal communication.
  • Impeccable customer service skills.
  • Strong organizational skills.
  • Strong aptitude for ERP software products.
  • Ability to thrive in the dynamic atmosphere of a technical organization with a rapidly expanding client base.
  • Accounting background, including the ability to intelligently discuss accounting-related concepts.
  • Bachelor's degree in Computer Science, Information Technology, Business Technology, Accounting, or a related field of study.
  • Experience with standard office software, including Office 365, OneNote, GoToMeeting
  • Familiarity with ConnectWise ticketing software is a plus.

Job Tags

Full time, Work at office, Home office,

Similar Jobs

LVIS

Machine Learning Operations (MLOps) Engineer Job at LVIS

 ...neuroscience and engineering from Stanford University. LVIS has been selected to be a member of the Stanford StartX community and the NVIDIA inception program. We have an international team with our headquarter located in Palo Alto, California, USA and we have an office... 

*For Italian site related section or channel information col...

Italian Content Editor Job at *For Italian site related section or channel information col...

 ...Preparation of site promotion writing, editing reviews, blog;*Independent junior editor or organization plan, the implementation of online marketing topics;*Responsible for the overall planning of site sections, channel management, responsible for site content and traffic;*... 

CalOpps

Police Officer (20653808) Job at CalOpps

 ...CITY OFFERS AN ATTRACTIVE BENEFIT PACKAGE AS WELL AS CALPERS RETIREMENT PLAN.At the City of Pacifica, we are an equal opportunity...  ...Police Department is responsible for all functions related to law enforcement and crime prevention and is made up of several divisions... 

Compass Group

ADMINISTRATIVE ASSISTANT (FULL TIME) Job at Compass Group

 ...frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: About Canteen:...  ...relationships with co-workers, school personnel, administrators, student's parents and Supervisor. Complete and maintain accurate and... 

Reedsy

Freelance Ghostwriter Job at Reedsy

 ...ghostwriters to join our fast-growing community of top talent in the publishing industry. Reedsy's vetted group of freelancers have worked with...  .... ~ Demonstrated experience on at least 5 published books that are well reviewed (and available on Amazon, Google Play or...