Job Description

Job ID:  510621

Work Type: 12 Months Contract 

It is a great time to join the CRH Canada team! CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results.

We are building a world- class team. Make your mark!

You will be a successful addition to our team if you look at change as an opportunity to develop and contribute to the business. You will be successful in your role if you like partnering with the business, presenting new ideas and providing excellent customer service.

CRH Canada is currently hiring a Receptionist to join their growing team!

Who are we
Recognized as one of Greater Toronto's Top 100 Employers, CRH Canada and it’s Dufferin group of companies are one of the country's largest vertically integrated materials and construction companies. We manufacture and supply a diverse range of superior building materials and products for use in the construction and maintenance of infrastructure, housing, and commercial projects. Our materials and products are widely used in construction projects of all sizes across the country.

CRH is a leading provider of building materials solutions that build, connect and improve our world. Employing 78,500 people at 3,390 operating locations in 29 countries, CRH has market leadership positions in both North America and Europe.

Location: Concord, Ontario 
Term: 12 months contract 

You will be responsible for providing quality customer service to all visitors and personnel.  Provides initial contact, information and/or referrals and services to the public, customers, visitors, staff and other interested parties.   Provide information regarding activities conducted at establishments, offices and employees within the organization.  Presents a positive image of organization to the public through thorough professional, cooperative, respectful and consistent service to all callers and visitors. 

Job Responsibilities: 

• Under general supervision, operates telephone switchboard to answer, screen and route calls to appropriate contacts. Provides information, takes messages and schedules appointments as necessary.   Responds appropriately to all callers (internal and external) and takes action to ensure that callers’ needs are met.  This will be accomplished by disseminating information concerning the business, answering routine and sometimes difficult caller questions.
• Provides first line security at Reception area. Responsible for greeting and assisting all incoming guests including visitors, customers, vendors, employment applicants and the general public.  Determines the nature and purpose of the visit and notifies appropriate company contact to escort the visitors. Records visitor’s arrival and departure. 
• Performs routine administrative support tasks. Types email correspondence, reports and other documents.  Files and maintains records.  Schedules conference rooms, ordering lunches and assisting with other meeting requirements.
• Receives and distributes mail, packages and special deliveries and prepares shipping labels for outgoing couriers as required.
• Responsible for maintaining the appearance of the reception area by ensuring the area is neat and orderly. Ensure that office supplies and any company information (i.e. brochures, etc.) is restocked and presented in a professional manner.
• Other duties as assigned.

Requirements:

• High School Diploma/ GED
• 1-3 years Experience performing receptionist duties.
• Excellent oral (face-to-face and telephone etiquette) and written communication skills along with the ability to effectively interact well with all levels of internal management and staff, as well as with the public (outside clients, guests and vendors).
• Be able to handle heavy phone volume and ability to multi-task in a diverse environment.
• Being comfortable using a computer and willing to be trained on programs specific to the role. Proficiency in Microsoft Office would be an asset.
• Detail oriented with the ability to handle multiple tasks at one time.
• Able to prioritize work.
• Strong organization skills.
• Bilingual ability preferred

Visit our website for more information: 

CRH Canada Group Inc. recognizes Canada’s diverse landscape. Accommodation is available upon request for applicants with disabilities throughout the recruitment and selection process.

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