Job Description
We’re seeking a hands-on, detail-oriented Two-Site Practice Manager to lead the daily operations of our Seattle and Portland clinics. This role is central to maintaining DrSnip’s standard of excellent patient care, managing clinic teams, and ensuring smooth, efficient workflows across both sites. You’ll be responsible for local operations, staff performance, patient satisfaction, and coordination with our clinical team and central office.
Practice Manager (Two-Site)
Location: Seattle, WA and; Portland, OR (Regular travel between both sites required)
Type: Full-Time
Responsibilities / Position details: Clinic Operations - Oversee day-to-day operations at both DrSnip locations, ensuring a consistent and high-quality experience for patients.
- Manage appointment flow, staff coverage, inventory, and facility needs.
- Ensure SOPs are followed and updated as needed to maintain smooth operations across both sites.
- Partner with physicians and clinical staff to support a safe, efficient, and respectful care environment.
Team Leadership - Supervise and support front office and medical assistant staff at both locations.
- Hire, train, and schedule staff, maintaining consistent communication and culture across teams.
- Provide real-time support and guidance, with an emphasis on teamwork, professionalism, and compassion.
- Lead performance evaluations and staff development efforts.
Patient Experience - Maintain a welcoming, respectful, and discreet environment aligned with DrSnip’s values.
- Monitor and respond to patient feedback, reviews, and service recovery needs.
- Collaborate with staff to continuously improve the patient journey, from booking to follow-up.
Administrative and Financial Oversight - Track KPIs including appointment volume, provider utilization, and patient satisfaction.
- Support daily reconciliation, supply management, and vendor relationships.
- Coordinate with billing and administrative teams to ensure accurate patient documentation and revenue cycle workflows.
Compliance & Safety - Ensure compliance with HIPAA, OSHA, and other regulatory requirements.
- Maintain clinic readiness for inspections and internal audits.
- Oversee infection control and safety protocols.
Qualifications - 3+ years of healthcare operations or practice management experience
- Experience managing a small to mid-size clinical team
- Proven experience managing staff and clinic operations
- Excellent communication, leadership, and organizational skills
- Proficiency in EHR and practice management systems
- Strong problem-solving skills and attention to detail
- Ability to travel regularly between both locations (travel/mileage reimbursement provided)
- Hands-on leadership style with a focus on accountability, quality, and patient care
- Comfortable working in a fast-growing, patient-focused organization
Preferred Qualifications - Associate’s or Bachelor’s degree in Healthcare Administration, Business, or related field
- Experience in men’s health, urology, or outpatient procedural settings
- Knowledge of revenue cycle basics and scheduling optimization
- Certified as a Medical Assistant in Washington and/or Oregon
Compensation & Benefits - Competitive salary and bonus potential
- Health, dental, and vision benefits
- PTO and paid holidays
- Travel and mileage reimbursement
- Opportunity to grow with an expanding, mission-driven organization
About DrSnip At DrSnip, we specialize in patient-centered vasectomy services, using a no-needle, no-scalpel technique refined over 30 years. Serving over 4,000 patients annually, we prioritize safety, compassion, and accessibility. Join a team that values quality, innovation, and inclusivity, where every team member contributes to making vasectomy care simple and accessible.
Why Join DrSnip? Be part of a team that is redefining vasectomy care through innovation, respect, and a commitment to patient comfort and quality. We foster a supportive, inclusive environment with a commitment to equity, diversity, and collaboration. If you’re passionate about quality care and seek a flexible, meaningful work-life balance, we’d
love to meet you!
DrSnip is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender identity or expression. Genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
Job Tags
Full time, Work at office, Local area, Flexible hours,