Job Description
**Employment Type:**
Full time
**Shift:**
**Description:**
Want to learn more about MercyOne Genesis? Click here: MercyOne Genesis | Stronger. Together. As One! (
Join the MercyOne Family! We are looking to hire an Office Receptionist
As an Office Receptionist at MercyOne, you will be responsible for coordinating all patient activities including greeting patient/families, processing patient registrations in an efficient and courteous manner, obtaining accurate patient demographics and insurance information and obtaining all necessary consents. Serves as the initial point of contact for patients coming into the clinics. Ability to explain patient account charges, insurance verification and data entry for patient charges. Greets, instructs, directs and schedules all patients and visitors. Transfers incoming phone calls to appropriate clinic staff and physicians. Serves as a liaison between patient and medical support staff including organizing and coordinating request to Provider's inbox and completing medical records request.
**Position Title:** Office Receptionist
**Department:** Davenport Healthplex
**Schedule:**
+ Full time 1.0 (40 hours per week)
+ Day Shift 8am - 5pm M-F
**General Requirements**
+ Training Preferred: Effective communication skills, medical terminology
+ Special Training: Basic Life Support; Medical Office Procedures
+ Less than 1 year experience required
**Education:**
+ High school graduation or equivalent
Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!
Visit MercyOne Careers ( to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care
**Our Commitment**
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran
Job Tags
Full time, Work at office, Local area, Shift work, Day shift,
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