Job Description

We aren't a startup (we're 20 years young), and we aren't a Fortune 1000 company. We're in the sweet spot: big enough to compete for any client in our target market and small enough to be nimble and not bogged down by corporate bureaucracy.

Culture is incredibly important to us and to you. Really. Everybody says they have a great culture, but unfortunately, it doesn't always mean it's true. We think intensely about our culture. Does that mean ours is perfect? It's not, but what it does mean is that we talk and strategize about it constantly and hold a very high bar for teamwork and our values, making Fidelus an exceptional and fun place to work. Why? Because it benefits you and our clients.

Fidelus is a best-in-class technology solutions provider. Our clients are a who's who in some of the most demanding environments like large legal and healthcare organizations. Do they love us? Well, you decide: our Net Promoter Score (NPS) is a whopping 70 vs. the industry average of 37!

What You'll Do:

• Microsoft Modern Workplace Management: Administer and resolve client tickets related to MicroSoft Modern workplace, including but not limited to Teams and Teams Telephony. 
• Cloud Infrastructure Management: Administer, monitor, and optimize cloud-based Windows servers and services in Azure. 
• Hybrid Environments: Manage select legacy hybrid cloud environments, integrating on-premises Windows infrastructure with cloud services, ensuring seamless connectivity and interoperability. 
• Active Directory & Azure AD: Administer and manage Active Directory (both on-premises and Azure AD), including user management, group policies, and permissions. 
• Azure Infrastructure-as-a-Service (IaaS): Deploy and manage virtual machines, storage, and networks in Azure or other cloud environments. Configure and optimize Azure resources to support application performance and business continuity. 
• Automation & Scripting: Develop and maintain automation scripts using PowerShell, Azure CLI, or other tools to manage and automate cloud resources and Windows infrastructure tasks. 
• Security & Compliance: Ensure compliance with security standards and policies for cloud and on-premises Windows environments. Implement security patches, manage firewalls, and conduct security audits regularly. 
• Backup and Disaster Recovery: Design and implement cloud-based backup and disaster recovery solutions for Windows systems to ensure data protection and business continuity. 
• Cost Management: Monitor and optimize cloud resource usage and costs, ensuring the efficient use of cloud infrastructure. 
• Collaboration: Work closely with DevOps, Managed Services, and other stakeholders to integrate Windows infrastructure with cloud platforms and support cloud-native applications. 

Requirements

Qualifications: 

• 3+ years of experience in Windows system administration, with at least 2 years working with cloud environments.

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience). 

Certifications (preferred): 

• Microsoft Certified: Azure Administrator Associate 

• Microsoft Certified: Azure Solutions Architect Expert 

• Microsoft 365 Certified for Modern Work: Fundamentals, Teams, Identity and Access 

• MCSA/MCSE (Windows Server) 

Technical Skills: 

• Strong expertise in managing Windows Server in cloud environments. 

• Experience with Azure services such as Azure Virtual Machines, Azure Storage, Azure Networking, and Azure Active Directory. 

• Proficiency with automation tools (PowerShell, Azure CLI, ARM templates). 

• Strong understanding of networking concepts such as VPN, DNS, firewalls, and load balancers in cloud environments. 

• Experience with cloud security practices and Identity and Access Management (IAM) in Azure or AWS. 

• Knowledge of CI/CD pipelines and DevOps tools is a plus. 

Soft Skills: 

• Excellent troubleshooting and problem-solving skills. 

• Strong communication and collaboration abilities. 

• Attention to detail and commitment to maintaining secure, optimized systems. 

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