Job Description

Do you thrive in a fast-paced environment, providing high-level support to key leaders and driving organizational efficiency?

Welcome to Miranda Creative—a vibrant and award-winning full-service creative agency with over 35 years of experience and an impressive roster of local, regional, and national clients! As a team of passionate and talented individuals, we pride ourselves on maintaining a close-knit, supportive work environment while continually exceeding client expectations. Keeping our team equipped with the latest technology and fostering a culture of professional development is core to our mission.

About the Role

In this dynamic role, you will manage the CEO's calendar, handle confidential information with discretion, and serve as a key point of contact for internal and external stakeholders. You will also play a vital part in supporting our operations team and various departmental functions, ensuring seamless administrative processes across the organization. The key responsibilities of this position involve:

Executive Support

• Manage and optimize the CEO’s calendar, prioritizing meetings, appointments, and events.
• Coordinate and prepare meeting materials, including agendas, presentations, and follow-up action items.
• Attend meetings as needed, documenting notes, tracking tasks, and ensuring timely follow-up.
• Serve as a gatekeeper, efficiently managing communications directed to the CEO.
• Handle sensitive and confidential information discreetly.

Business Development Support

• Facilitate client intake processes by documenting notes, creating ClickUp tickets, and organizing files within Google Drive.
• Prepare and distribute Requests for Proposals (RFPs), ensuring documentation is organized and accessible.
• Assist with administrative tasks associated with client acquisition and onboarding.

Administrative and Operational Tasks

• Organize and maintain electronic filing systems, ensuring documents are accessible and current.
• Assist team members across departments with detailed client reporting, analytics reporting, detailed presentations and general administrative tasks.
• Coordinate travel arrangements, including transportation, accommodations, and itineraries.
• Support event and meeting planning and coordination, both internally and externally.
• Assist with day to day tasks that help maintain a professional and welcoming environment for team members and clients.

Communication and Coordination

• Serve as a liaison between the CEO, internal teams, and external stakeholders.
• Manage, prioritize, and respond to email, phone and Slack messages and ensure CEO awareness of critical communications.
• Facilitate internal meetings by preparing agendas, capturing meeting minutes, and tracking actionable items.
• Participate in daily Standups to capture and communicate tasks requiring CEO attention.

5. Special Projects

• Provide administrative support for ad-hoc projects and initiatives assigned by the CEO and Operations team.
• Assist in coordinating logistics for company meetings and retreats, client events, and special occasions.

If this description sounds motivating to you, we encourage you to apply to become part of the Miranda Creative community!

Miranda Creative is an equal opportunity employer committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or any other protected status. We recognize that diversity brings a wealth of perspectives, experiences, and ideas that are essential to our ability to provide exceptional marketing services to our clients. We are committed to fostering an environment that encourages and supports the participation and contributions of all employees, regardless of their backgrounds.

Requirements

• Minimum of 2 years of experience providing comprehensive administrative support at the executive level.
• Experience in a marketing or advertising environment is a plus.
• Bachelor's degree preferred but not required.
• Ability to prioritize multiple responsibilities and adapt effectively in a fast-paced environment.
• This position requires strong aptitude for working with a variety of technology tools including:
• Google Workspace (Calendar, Docs, Sheets, Slides, Drive),
• Project management software (such as ClickUp,) 
• Slack, and other productivity and collaboration tools. 
• Must be comfortable mastering new technologies.
• Exceptional organizational and time-management skills.
• Excellent written and verbal communication skills, capable of interacting confidently with internal and external stakeholders.
• Must be highly customer service focused and able to anticipate needs.
• Strong attention to detail, accuracy, and discretion with confidential information.
• Knowledge of Google analytics preferred but not required.
• Experience assisting in the development of effective presentations is strongly preferred.

Benefits

Full-timepositions at Miranda Creative are eligible for a generous benefits package which includes:

• Health insurance (50% agency paid for employees, spouses and dependents)
• Retirement plan with employer matching
• 100% agency paid group insurance including dental, vision, life and short term disability offerings
• Paid time off
• Annual professional development stipend that allows you to keep abreast of the latest news, technology, and trends in the field

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