Job Description

Location: NYC, NY

Duration: 12+ months

Candidates with fake experience are advised not to apply. All candidates will be required to provide completed I9 form for verification at the time of resume submission. Please don't apply if you are not able to provide it.

Responsibilities

• Ensuring all support activities are executed on schedule, including but not limited to distribution of materials for meetings, coordinate meeting activities as needed, distribute team communications, collect status reports, and develop or distribute team communications.
• Working with OCFS management, Program Leads, and Business Analysis team on different aspects of the project life cycle to ensure requirements are defined accurately, reports meet the defined requirements, and they are distributed and reported efficiently and accurately.
• Ensuring users receive appropriate support for related recommendations, fixes and enhancements and existing documentation is updated accurately.
• Ability to gather and interpret relevant data and information and generate report of findings to OCFS, Program Leads, and Business Analysis team. Document all site visits in a progress report.
• Support how stakeholders view the team as proactive and responsive to their agency needs.
• Performing business analysis documentation and research, working with key users in the continual improvement of business processes within their functional areas."

Skills Needed

• 12 months experience working directly with users in a health and human service environment
• 12 months experience providing non-technical computer support
• 12 months experience with use of software to collect, filter, process, create and distribute data
• 12 months experience creating flow diagrams, structure charts, and other types of system or process representations
• 12 months experience performing information activities to support the implementation of an automated service system
• 12 months experience with use of SQL
• 12 months experience facilitating or providing technical assistance to users/groups to improve current business practices
• Bachelor's degree

Job Tags

Similar Jobs