Location: Remote
Company: Downtown Physical Therapy and Rehab
Job Type: Full-Time / Part-Time
Department: Patient Services / Front Desk Support
Downtown Physical Therapy and Rehab is a leading outpatient clinic committed to helping patients recover, heal, and achieve optimal physical health. Our team provides personalized care through evidence-based treatment plans in a supportive and welcoming environment. As our practice continues to grow, we are looking for a compassionate and efficient Remote Call Center Representative to be the voice of our clinic and support our patients from the very first phone call.
The Remote Call Center Representative is responsible for managing inbound and outbound calls, assisting patients with scheduling, insurance verification, and general inquiries, and ensuring an exceptional patient experience with every interaction. This role plays a vital part in maintaining smooth operations and supporting our front desk and clinical team.
Join us and become a trusted voice for patients on their journey to recovery!
To apply, please submit your resume and a brief cover letter highlighting your customer service experience.
Downtown Physical Therapy and Rehab is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
About US
Downtown Physical Therapy & Rehab is a physical therapy clinic that offers a variety of services, including sports medicine, rehabilitation, and orthopedic care. History:
Established in 1983, Downtown Physical Therapy & Rehab has served the Boston, MA area
Offers one-on-one treatment in a comfortable environment
Has a diverse staff of physical therapists
Services:
Sports medicine: Includes evaluation, treatment, and prevention programs for athletes
Rehabilitation: Includes pre- and post-surgical rehabilitation, TMJ rehabilitation, and women's health
Orthopedic care: Includes treatment for a variety of orthopedic problems
Treatment methods: Manual therapy, Ultrasound, Hot packs and ice, and Dry needling. Insurance:
Accepts insurance and credit cards
Most forms of physical therapy treatment are covered by insurance
Accessibility: Wheelchair accessible entrance and restroom, and accepts new patients.
Other information:
Offers direct access to physical therapy
Patients can ask their doctor if physical therapy is right for them
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