Job Description

Royal Hawaiian Movers, Inc. has an immediate opening for a Freight Logistics Coordinator to join our company in the Honolulu office. We are a dynamic company with over 30 years of experience and hundreds of employees with locations on all the major Hawaiian Islands with plenty of future growth opportunities. We are looking for career-minded individuals to join our company and help us today and grow with us in the future.

We are looking for someone who has extensive billing and invoicing experience with attention to detail. Answer incoming and outgoing phone calls, as well as learn and apply knowledge of the transportation business. This is a key position in our organization requiring focused attention on shipping details, and the ability to communicate effectively with customers, coworkers, and clients. The ideal candidate has excellent customer service skills and can work well under pressure while remaining focused.

Location: Honolulu
Schedule : Monday to Friday, 7:30 to 16:30
Compensation: $20 per hour

Essential Duties and Responsibilities:

• Communicate professionally with customers/clients, visitors, and co-workers
• Utilize proper phone etiquette
• Help customers with the movement of personal household goods into and out of Hawaii
• Proper preparation of shipping documents, such as manifests and bills of lading
• Maintain and understanding of import rules for each receiving country and make sure all documentation meets all export regulations
• Organize and maintain military outbound files and follow through with customers/clients on key dates
• Maintain email correspondence with service providers; provide timely response to logistic inquiries and customer/client contact
• Work with the Operations team to facilitate moving services to clients
• Provide excellent customer service and follow through on commitments
• Ensure invoices are processed and billed accurately in a timely manner
• Other duties as assigned

Required Skills and Abilities:

• Excellent time management skills
• Works well under pressure
• Detail-oriented and motivated
• Excellent customer service skills
• Must be authorized to work in the US and be at least 18 years old
• Must be able to pass background check and drug screening (to include marijuana, medical marijuana, and THC)

Required Education and Experience:

• High school diploma or equivalent
• 1 to 3 years of experience in invoicing and billing a must
• 1 year of more of experience in related field highly desired
• Knowledge of Microsoft Office; Outlook, Word, Excel
• Knowledge of basic office equipment; computer, printer/copier, fax, postage machine, and phone systems
• Must have strong organizational skills and the ability to pay close attention to detail

Benefits:

• 401K
• Medical, Vision, and Dental
• FSA Medical and Dependent
• Paid Holidays
• Paid Time Off
• Supplemental Insurance

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled

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