Job Description

Our Pacific Aviation/SAS family creates an environment where, together, we can all succeed.

Pacific Aviation (with Superior Aircraft Services) is an airport-handling provider dedicated to providing exceptional service for some of the world’s finest airlines. By developing and growing our people, we know that our team members are the reason for our 25-year plus success record. We currently support major west coast airports and have recently expanded the Pacific Aviation service to the East Coast.

At Pacific Aviation/SAS we don’t just accept differences — we celebrate them and believe that a diverse team is a strong team. We thrive on our varied backgrounds and perspectives for the benefit of our employees, our services, and our community. All candidates for hire, promotion and performance are evaluated on the basis of merit alone.

Superior Aircraft Services is looking for a dedicated and motivated professional to join our team as a Dispatcher. In this role you will be responsible for ensuring the overall operations of the airport are met by providing support and communication with Airlines and Supervisors.

Requirements

What you will do:

• Answer phone calls for wheelchair requests from airlines
• Input Wheelchair Requests and Dispatching Ticket Counters, Arrivals, and Boarding
• Communicate the Status of Wheelchair Requests to Airlines
• Maintain Radio Communication with Supervisors
• Maintain Deviation of Employees, Assign Lunches and Breaks to agents
• Maintain Operation Plan and Boarding Log
• Assist passengers at the arrival and departure
• Communicate any issues to Supervisors

What you will bring:

• Strong attention to detail and organizational skills
• Ability to multitask and work well under pressure
• Exceptional communication skills
• Basic Computer skills
• A warm and welcoming personality and exceptional customer service skills
• Ability to work in a team environment and be a strong team player

Our Core Values

• Act as a representative of Pacific Aviation and Superiors Aircraft Service’s core values:
• Respect: We respect and promote each other’s humanity
• Growth: We invest in personal development and professional growth
• Honesty: We are honest, open, and transparent
• Recognition: We encourage diversity of thought and celebrate exceptional contributions
• Responsibility: We earn trust by taking responsibility for our actions
• Teamwork: We support each other as a team
• Resiliency: We are resilient and preserve to create positive outcomes
• Safety & Security: We recognize our responsibility for the safety and security of the entire aviation community
• Additional Requirements:
• Pass required airport background check
• Swiftly walk long distances for extended periods of time

Benefits

$14.00 per hour

Paid Training

Holiday Pay

Uniform

Flexible Schedule

Superior Aircraft Services, Inc. is an equal employment opportunity employer.

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