Job Description

Director of Catering

Bastrop FSR • Role Clarity 

Restaurant Purpose:

To take good care of our neighbors and guests by offering an elevated quick-service dining experience and providing meaningful, life-changing career opportunities. Chick-fil-A EoA CARES:

Coaching & Development • Accountability as Care • Results & Relationships • Extreme Ownership • Simple & Clear Communication 

I. Executive Summary 

The Director of Catering at Chick-fil-A Bastrop is the leading authority on our catering growth, planning & execution in the restaurant. You will oversee the sales building process, order-taking process, storage process of catering inventory items, paper good preparation, food preparation, and pickup/delivery of all food orders during your shift & for when you’re off shift (when possible). When necessary, you will be asked to come in for a delivery when you are not scheduled. II. Role & Responsibilities 

• Proactively visit local businesses to build catering sales 

• Answer phone calls when available and take catering orders over the phone • Routinely check deferred order cue for online catering orders • At beginning of shift, print all the days catering orders and create a plan to prepare food and paper goods 

• Send pickup/delivery logistics on VSBL to all leadership chat for Friday/Saturday (or other busy catering days) 

• Follow up with leadership after the weekend to check on all catering order notes from the weekend.

• Oversee Catering CARES system to recover guests when we are not REMARKable. 

• Double check catering orders before they exit the restaurant (sauces, paper goods, food items) 

• Make delivery calls before leaving the restaurant to confirm address/ETA • Make deliveries seamless and special with on-time and memorable experiences 

III. Key Measurables 

• 100% On Time & Accurate Deliveries 

• Appropriate inventory kept for catering items, clean storage 

• Clear communication between FOH & BOH Leaders; they feel supported by your leadership instead of burdened 

IV. Schedule Details 

You will be scheduled for normal shifts but given time to prepare and execute catering orders as needed. 

V. Direct Reports 

You will report directly to the ETL team and/or shift leadership that day.

VI. Compensation 

Hourly rate of pay $21.50 per hour with a 5% kickback for all new weekly orders (5% of the first month’s sales from that new catering relationship). 

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Job Tags

Similar Jobs