Job Description

**Hotel:** Rogers Embassy Suites 3303 Pinnacle Hills Pkwy Rogers, AR 72758 Director, Housekeeping Full time **Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence** The Embassy Suites Northwest Arkansas is a beautiful hotel, spa, and convention center located in Rogers, AR. We are conveniently located by the Walmart AMP, Top Golf, and the Pinnacle Hills Promenade and a short 20-minute drive from the University of Arkansas, Fayetteville. The Embassy Suites NW Arkansas holds 400 two-room suites, an indoor pool, gym, a full-service spa, restaurant, and offers an evening reception for guests. When you join the Atrium Hospitality team at the Embassy Suites as a full-time associate, you will have the option to opt into a 401K plan with employer matching, health, vision, and dental insurance, paid-time-off, employer paid life insurance, pet insurance, employee contribution short- and long-term disability options, as well as accident and critical illness options. Work today, get paid today with DailyPay. Come grow with us **Salary Range: $52,915-$59,530** **Make a Difference:** The primary purpose of the Director, Housekeeping III is to provide guests with an excellent room experience, ensuring that all operational standards and procedures for the Housekeeping and Laundry Department (including brand and Atrium requirements) are being followed by all Associates. **What You'll Be Doing:** The Director, Housekeeping III will be tasked with the following duties, responsibilities, and assignments: + Ensurefinancial goals of the department and the hotel are being met by managing labor costs, controlling expenses for supplies and equipment, and determining revenue-driving and cost-savinginitiatives; + Createa best-in-class guest experience by engaging with guests, providing friendly service,meeting operational standards,resolving guest concerns,and ensuring that all Associates in Housekeeping and Laundry are doinglikewise; + Training andeducating Associates regarding brand standards andCleanlinessAssured; + Managethe department byensuringAssociates understand employment practices, recommending employment decisionsand corrective action, supporting performance management, and implementingdiscipline; + Provideservices to guests in an efficient and timely manner bycoordinating with other departments andpeers; + Recommend changes that could improve service and increase operationalefficiency; + Performand/or assist with cleaning duties asnecessary; + Maintain records and daily reports ofoperations; + Maintain an accurate record of lost and founditems; + Practicehotel emergency procedures to include fire, life, andsafety; + Monitor property condition, cleanliness, and quality of product and service throughouthotel; + Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe workconditions; + Supportother departments as needed based on business demands;and + Any and allother work as required to complete the primary purpose of the position. **Bring Your Experience:** **Required** **Prior Experience:** 3+ years of experience in Hotel Management **Preferred Prior Experience:** Experience in Housekeeping Management **Required Education:** High School Diploma or equivalent **Preferred Education:** Associates degree or higher in hospitality, business, or related field **Required Technology:** Basic computer knowledge, including the Microsoft Suite of Word, Excel, PowerPoint Outlook, and Teams Experience with hotel information systems **Required Physical:** Able to lift a minimum of 50lbs occasionally Able to stand and/or walk for duration of scheduled shift **Required Other:** Flexible to working days, early mornings, evenings, nights weekends, holidays, and special events Excellent verbal and written communication skills **Preferred:** Bi-Lingual __________________________________________________ At Atrium Hospitality, you're a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with **competitive pay, great benefits, and exciting perks** to support you on and off the job. Including: ✅ **Daily Pay** - Get paid when you need it ✅ **Exclusive Travel Discounts** - Save big at Marriott and Hilton properties ✅ **401k Plans** - Invest in your future ✅ **Comprehensive Medical Insurance** - Your health matters to us ✅ **Additional Property-Specific Perks** - Because every location has something special to offer But we don't just offer jobs-we help you build **careers.** With **internship programs, training plans, hundreds of self paced on line classes, and opportunities at 70+ hotels nationwide,** you can grow your future the way you want. **Ready to take the next step? Join a team that values you and your future!** _____________________________________________ **_Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations._** **Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.** **Notice of candidate Privacy Rights:** ** Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: **Service** We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome. **Perseverance** We will be better today than we were yesterday. **Inclusion** We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization. **Respect** We treat others the way we would like to be treated. **Innovation** We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience. **Teamwork** Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible. In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization. **Come grow with us!**

Job Tags

Daily paid, Holiday work, Full time, Temporary work, Internship, Flexible hours, Shift work, Night shift, Weekend work, Afternoon shift, Early shift,

Similar Jobs