Customer Service Benefits Agent Job at AO Globe Life, Albuquerque, NM

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  • AO Globe Life
  • Albuquerque, NM

Job Description

Remote Benefits Agent – Credit Union Member Market
Full-Time | Remote | US-Based Only 
Company: AO Globe Life

Hey, quick heads-up: if you're looking for a remote job that’s actually meaningful and helps you build a legit career — this might be it.

We're hiring Remote Benefits Agents to work with credit union members (aka people who already trust us). No cold calling, no weird sales pressure, just real conversations helping folks get the benefits they need. Think Zoom chats, not door-knocking.

What You’ll Actually Be Doing:

  • Hop on scheduled video calls with credit union members (leads are already provided!)

  • Listen, ask questions, and help them figure out what coverage makes sense for their life

  • Break down info in a way that’s easy to understand — no jargon overload

  • Keep notes organized and make sure everything is compliant (we’ll train you on this)

  • Join team trainings and keep leveling up with support from mentors

Why This Role Hits:

  • Fully Remote – work from your couch, your campus, or wherever

  • Flexible Schedule – because life happens and 9-to-5s are so last decade

  • No Cold Calls – everyone you talk to is already connected through a credit union

  • We Train You – full onboarding, no experience needed

  • Career Growth – room to move up, take on leadership, and earn long-term

  • Team Vibes – positive, people-first energy (and no micromanaging)

  • Licensing Support – if you’re not licensed yet, we’ll help you get there

You’re Probably a Fit If:

  • You’ve got great people skills and can explain things in a relatable way

  • You’re organized, independent, and don’t need someone watching your every move

  • You’re down to learn and grow with a team that’s rooting for you

  • You want to do work that actually helps people, not just sell random stuff

  • Bonus points if you’ve worked with credit unions or in customer-facing roles before

If you’re ready to start a remote career that lets you make a difference and build something real, let’s talk. We’re all about people, purpose, and progress — and we’d love to see if you’re a fit. 👇

Job Tags

Full time, Flexible hours,

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