Job Description

JOB OVERVIEW:

The AR/ Collections team member is responsible for developing strong customer relationships and protecting the client’s margins and profits to maximize the value of the accounts receivables. This is accomplished by minimizing exposure to bad debt and maintaining an acceptable level of risk by quickly and accurately processing credit applications, reviewing the credit worthiness of new and existing customers, setting appropriate credit limits and terms and collecting overdue accounts.

Relocation allowance or reimbursement is negotiable. All employees must be available to work in our Alexandria, LA office. If applicable, we'll negotiate and determine the best way to help you offset any moving expenses. 

WHO WE ARE:

VPA’s mission is simple: We are dedicated to providing our clients a peace of mind. VPA is a family owned and operated company focused on providing superior client service and expertise to our clients.  Our knowledgeable staff are dedicated to providing peace of mind in regards to any area of our clients business.  This is where you come in.   We are looking for ambitious, talented, and self-motivated individuals who will work tirelessly to use their talents to help our clients achieve their business goals and remove any burdens to allow them to focus on growing their business.

TYPICAL JOB DUTIES:

Be responsible for managing all aspects of client billing including product billing, service billing, contract billing, and project billing ensuring timely and accurate invoicing to clients.  This would include reviewing invoices, researching issues, auditing pricing and completing quality control reviews.

Be responsible for the resolution of issues related to invoicing including but not limited to researching issue, document and close issue, identify and communicate root cause, communicate to sales representative or customer for resolution, and if necessary processing credit memo or charge backs.

Monitor all open orders, open projects and open service calls and make sure that they are completed and invoiced in a timely manner.

Manage the credit memo process.

Coordinate new customer set up as well as updating the customer master files.

WHAT YOU NEED:

We are looking for an independent and motivated self – starter with the following attributes.

COMPETENCIES: 

Work Ethic

Commitment

Flexible and Adaptable

High Standards

Not Robotic

Proactive

Teamwork

Technological Intuition and Aptitude

CORE VALUES: 

Ethical in every aspect of their jobs.  We seek to do right by our clients, each other, and our own moral compass.  We put the best interest of the client and each other first. 

Passionately Committed  to achieving the highest level of excellence in work and in your personal live.  Takes his/her job seriously and is excited by the ability to offer expertise in order to create value for each of our clients.

Service Excellence - dedicate to constantly improving their level of service to each and every client as well as to each other and to deliver services promptly, warmly, and in a way that uplifts the client and delivers an experience more than a provided service.

Accountable to the client, each other, and themselves. We display promptness, the ability to prioritize efficiently and thoughtfully, and follow through required to complete a task when it is assigned and take ownership and responsibility of that task.

People of Possibility  - one who never back down from difficult challenges.   Constantly looking at new challenges as opportunities to grow the company, improve our expertise and learning, and provide new and exciting services and value to our clients.

Thirst for Knowledge  - has a very strong desire and commitment to growing and wanting to learn more and improve him/herself.  Actively seeks feedback that can help them grow as individuals and as service providers to our clients.

Selfless Servants- constantly seeking out ways to help one another and to put the needs of others, clients especially, ahead of our own wishes and agendas. 

EDUCATION AND EXPERIENCE:

Two-year accounting degree, four-year business degree, or two years of related experience

Proficient with Excel pivot tables and functions

Works well with standards, processes, check-lists, and structure

Thrives in a team, flexible, family, fun and results oriented environment

WHAT WE OFFER:

Generous benefits package

Between health insurance and HSA contribution, we contribute a large percentage towards your coverage and deductible

Competitive salary – we will aggressively compensate the right person for this position

Exceptional culture

Onsite day care

Collaborative environment in which your gifts and talents are able to make a different

​TO APPLY:

Return to the Apply Now overview page and click the APPLY TO JOIN VPA button at the bottom of the page.

Only one application is needed to be considered for any openings we have now and in the future based on your knowledge, skills and qualifications. 

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